Term of services

Carefully, You should read the terms and conditions from Seekingon. By purchasing, download you agree to our terms and condition. If you do not agree to this terms we won’t take it personally, but please do not use our product.

1. Who we will do support.

  • We answer any pre-buy-questions who have bought or had not bought Seekingon.

2. What we will do support.

  • We help customers solve problems / issues ( functionality ) that we advertise and not working in the customer’s side
  • We help customers do import sample data
  • We help customers start using the basic steps of Seekingon
  • We help customers update to the newest version of Seekingon

3. Support Time

  • Support requests are being processed on business days from 8:00 to 18:00 / Monday -> Satuday ( GMT +7 )

4. Where Can You Get a Support

  • You can use method sending email for emergencies: support@seekingon.com

5. Disclaimer

  • Please do not forget that all our products and services are provided “as is” without warranties of any kind, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

6. Refund

  • Refund claims can be satisfied only if the Product is not as described, or is broken or is corrupt. The deadline for a Buyer making any refund claim is 30 calendar days after purchase and this claim must be made to Seekingon Support: support@seekingon.com
  • Please note that Seekingon will verify the validity of the claim before a refund is approved.

7. Copyright Information

  • We DO NOT sale and DO NOT include stock photos in Seekingon package.
  • We deliver method to import, and you are solely responsible for the use of the photos, clipart, template.